The terms that govern your use of the Serene Overseas website and our student-visa advisory services.
These Terms & Conditions ("Terms") govern your access to and use of the website and services of Serene Overseas Private Limited ("Serene Overseas", "we", "us", or "our"), located at Paragon City, Main Barki Road, Lahore, 54000, Pakistan. By using our website, submitting an enquiry, or engaging our services, you agree to be bound by these Terms. If you do not agree, please do not use our services.
Serene Overseas provides educational counseling and student-visa advisory services, including university selection, admission application support, documentation review, and visa application guidance for international study destinations. We are an independent advisory firm. We are not a university, government body, embassy, or immigration authority, and we do not issue admissions, visas, or any official decisions.
All admission and visa decisions are made solely by the relevant universities, embassies, consulates, and immigration authorities, based on their own criteria and discretion. While we work diligently to prepare accurate, compliant, and competitive applications, Serene Overseas does not and cannot guarantee the approval of any admission, scholarship, or visa. Any success rates or statistics we share are historical and illustrative, and are not a promise of individual results.
Service fees, government fees, application charges, and third-party costs (such as tuition deposits, English test fees, and courier charges) are separate and will be communicated to you before engagement. [Insert your fee and refund policy here — e.g. which fees are refundable, non-refundable service charges, and the conditions and timeframe for any refund.] Third-party and government fees are generally non-refundable once paid to the respective authority.
Our services may involve coordination with universities, embassies, banks, insurers, and other third parties. We are not responsible for the policies, decisions, processing times, fees, or actions of these third parties. Any links on our website to third-party sites are provided for convenience and do not imply endorsement.
All content on this website — including text, graphics, logos, and design — is the property of Serene Overseas or its licensors and is protected by applicable intellectual-property laws. You may not reproduce, distribute, or reuse our content without prior written permission.
To the maximum extent permitted by law, Serene Overseas shall not be liable for any indirect, incidental, or consequential loss arising from application refusals, delays, third-party actions, or reliance on information provided on this website. Our total liability for any claim shall not exceed the service fees actually paid by you to Serene Overseas for the relevant engagement.
These Terms are governed by the laws of the Islamic Republic of Pakistan. Any dispute arising out of or relating to these Terms or our services shall be subject to the exclusive jurisdiction of the courts of Lahore, Punjab, Pakistan.
We may update these Terms from time to time. The latest version will always be posted on this page with a revised "Last updated" date. Your continued use of our services after changes take effect constitutes acceptance of the updated Terms.
For any questions about these Terms, contact us at info@sereneoverseas.com or 0329 4427729, or visit our office at Paragon City, Main Barki Road, Lahore, Pakistan.
